MTF provides comprehensive and transparent management of your IT infrastructure, whether through partial management or full outsourcing. Our goal is to proactively address disruptions before they occur, ensuring maximum availability at predictable costs.
While outsourcing involves transferring the entire company’s IT operations to an external provider, managed services focus on targeted support for the internal IT department in specific areas. MTF offers excellent IT support that ensures the reliability of your systems consistently and competently. Our service level agreements (SLAs) guarantee the highest standards and prompt processing of your requests, with 80% of support tickets resolved on the same day. Service performance is continuously monitored and measured using key metrics. Managed services are composed of modular building blocks that can be flexibly tailored and expanded as needed.
Our experts monitor and manage your IT infrastructure to the highest standards. We combine services flexibly to provide optimal value, supported by contractually agreed service levels and proven best-practice approaches. At MTF, you always have a personal contact nearby, ready to address your concerns—even on short notice.
MTF Managed Service offers continuous management, monitoring, and maintenance of your IT services. Our modular approach allows you to flexibly decide which IT services to integrate. You remain involved in strategic decisions while we take care of operational tasks and proactive support. Our goal is to keep your IT infrastructure stable and secure.
With MTF Outsourcing, you can outsource complete IT functions or business processes and transfer full responsibility to us. This relieves your internal resources and allows you to benefit from our expertise while we handle all operational tasks—from infrastructure to IT support—enabling you to focus on your core business.
Proactive management of your IT infrastructure
Flexible service packages tailored to company size
Transparent cost planning and control
Ensuring IT security and compliance
Process optimization for greater efficiency
Personal IT contact and 24/7 support
Relief for your IT department by taking over routine tasks
Quick problem resolution by certified IT experts
Training and development for your employees
Consulting on optimizing the work environment and digital processes
Continuous monitoring of systems and proactive response to errors
Cutting-edge technologies for your IT
Regular updates and patches
Integration of cloud and hybrid solutions
Backup and disaster recovery systems
Fully comprehensive private cloud environment with complex CAD applications and M365 integration.
Migration of the existing cloud environment to the MTF Business Cloud with a full integration of any industry applications and M365.
Complete IT solution as a managed workplace from the MTF Private Cloud.
Scalable and flexible cloud solution for 140 employees.
Modern Workplace as a complete IT solution from the MTF Private Cloud.
Replace the outdated storage infrastructure.
MTF builds georedundant cloud data centers for IWC.
Modern server infrastructure at the pulse of time.
Fully comprehensive private cloud environment with complex CAD applications and M365 integration.